Refunds and double charges

Our refund policy and how to request one.

Payments are non-refundable except where the law requires it, but we make exceptions for accidental renewals reported within 7 days and for any duplicate charge.

Submit a request under Plans & billing with the account email and the date of the charge. Refunds reach your card in 5 to 10 business days.

Was this article helpful?
0 of 0 found this helpful
Still stuck?A human can help with this.
Submit a request