I can't log in or forgot my password
Steps to get back into your account.
First, try your username instead of your email, or the other way round. Both work on the login page.
Forgot your password
Go to Forgot password, enter your email or username, and open the link we send. It works for 60 minutes and signs out every other device once used.
Confirming your email
After sign-up we send a confirmation link. You can use your page without it, but a confirmed email is what lets you reset a lost password, so press "Resend email" on the dashboard if it never arrived.
Lost access to your email
Tell us the username, the approximate signup date and any invoice IDs. We verify ownership manually before changing the email.
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